FAQ

What sizes do you offer?

Kalvara Equestrian offers sizes XS – XL across our collections. Our pieces are designed with a sculpted, second-skin fit that flatters and supports while allowing full freedom of movement in and out of the saddle.

If you are between sizes, we recommend sizing down for a more compressive feel or sizing up for a slightly more relaxed fit.

How do I know which size will fit me best if I’m shopping online?

Kalvara pieces are designed to fit true to size with supportive stretch and contouring structure. If you are unsure which size to choose, we recommend selecting your usual breeches or activewear size.

For personalised guidance, please contact us at "customerservice@kalvararquestrian.com" Include your usual size and height, and our team will assist you in selecting the best fit.

What are your shipping options, and how long will it take for my order to arrive?

UAE Orders
•⁠ ⁠Same-day delivery available across the UAE (cut-off times apply)
•⁠ ⁠Standard delivery: 1–2 working daysGCC & International Orders
•⁠ ⁠Delivery within 3–7 working days depending on destination

Shipping fees are calculated at checkout.Once your order has been dispatched, you will receive a confirmation email with tracking details.

How do I initiate a return or exchange, and how long does the process take?

We accept returns and exchanges within 7 days of delivery, provided items are unworn, unwashed, and in their original packaging with tags attached.

To initiate a return or exchange:
1. Email "refund@kalvararquestrian.com" with your order number
2. Our team will provide detailed return instructions
3. Once received and inspected, refunds or exchanges are processed within 2–3 working days

Please note: Shipping fees are non-refundable unless the item is faulty.

How should I care for or wash the clothing to maintain its quality and fit?

To maintain the performance, shape, and fabric integrity of your Kalvara pieces:

•⁠ ⁠Wash inside out
•⁠ ⁠Machine wash cold (maximum 30°C)
•⁠ ⁠Do not tumble dry
•⁠ ⁠Do not use fabric softener
•⁠ ⁠Air dry flat
•⁠ ⁠Do not iron directly on logos or grip panels

Proper care preserves compression, elasticity, and colour longevity.

How is my payment information protected?

All payments are processed through secure, encrypted payment gateways. Kalvara Equestrian does not store full card details. Transactions are protected using industry-standard SSL encryption to ensure your personal and payment information remains secure at all times.